Cookie Policy

Cookie Policy

1. Introduction

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

This Cookie Policy explains how Tetra Trust Company (“Tetra”, “we”, “us” and “our”) use cookies when you visit our websites located at tetratrust.com, or any other websites, pages, features, or content we own or operate, when you use the Tetra client portal, and/or interact with Tetra online advertisements or marketing emails (collectively the “Services”).

In some cases, we may use cookies to collect personal information, or information that becomes personal information if we combine it with other information. In such cases the Tetra Privacy Policy will apply in addition to this Cookie Policy.

If you have any questions about our use of cookies, please email us at privacy@tetratrustcompany.com.

2. What Are Cookies?

Cookies are small files, typically of letters and numbers, downloaded onto your computer or mobile device when you visit certain websites. When you return to these websites, or visit other websites that use the same cookies, the websites recognize these cookies and your browsing device. A cookie cannot read data off your hard drive or read cookie files created by other websites. We also use cookies and/or a technology known as pixel tracking, which is used to track user activity to provide you with a more personalized experience when using our website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you visit our site.

3. Key Concepts

First and third-party cookies: whether a cookie is ‘first’ or ‘third’ party refers to the domain placing the cookie. First-party cookies are those set by a website that is being visited by the user at the time (e.g. cookies placed by tetratrust.com).

i. Third-party cookies

Cookies that are set by a domain other than that of the website being visited by the user. If a user visits a website and another entity sets a cookie through that website, this would be a third-party cookie.

ii. Persistent cookies

Cookies that remain on a user’s device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.

iii. Session cookies

Cookies that allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

More information on cookies and their use can be found at www.aboutcookies.org or www.allaboutcookies.org.

4. How To Delete And Block Cookies

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you visit our site.

5. Change Your Cookie Settings

Please note that internet browsers allow you to change your cookie settings. These settings are usually found in the ‘options’ or ‘preferences’ menu of your internet browser.

6. Can I Withdraw My Consent?

If you wish to withdraw your consent at any time, you will need to delete your cookies using your internet browser settings.

7. Your Consent

By continuing to use our website, you are agreeing to our placing cookies on your computer in order to analyse the way you use our website.

8. What Types Of Cookies Do We Use And Why?

We use the following types of cookies:

i. Strictly Necessary Cookies

These cookies are essential because they enable you to move around our Services and use certain features on our Services. For example, strictly necessary cookies allow you to access secure areas. Without these cookies, some Services cannot be provided.

ii. Performance/Analytics Cookies

These cookies collect information about how you use a website. For example, a performance/analytics cookie will collect information about which pages you go to most often, how much time you spend on that page, or if you get error messages from certain pages.

iii. Functionality Cookies

These cookies allow us to remember the choices you make and to tailor our Services so we can provide relevant content to you. For example, a functionality cookie can remember your preferences (e.g., country or language selection), or your username.

iv. Session Cookies

We use session cookies when you access our website or content. Session cookies expire and no longer have any effect when you log out of your account or close your browser. (i.e. after you have finished browsing).

9. How Long Will Cookies Stay On My Browsing Device?

The length of time a cookie will stay on your browsing device depends on whether it is a “persistent” or “session” cookie. Session cookies will only stay on your device until you stop browsing. Persistent cookies stay on your browsing device until they expire or are deleted.

10. Does Tetra Use Advertising Cookies?

Tetra uses third-party service providers to display advertising on our Services and serve advertising on other third-party sites that are more relevant to you or your interests. They are also used to limit the number of times you see an advertisement, as well as help measure the effectiveness of the advertising campaign. They remember that you have visited a website and this information may be shared with other organizations, such as advertisers.